Friday, February 21, 2020

Conflict Management Styles Term Paper Example | Topics and Well Written Essays - 500 words

Conflict Management Styles - Term Paper Example Additionally, this paper explains how conflict management relates to my effectiveness as a leader. An example of a conflict I have handled effectively involved a disagreement between two nurses. The two nurse had different views on how a certain case involving a patient could be handled. As each one of the nurse considered their contribution as superior, a verbal exchange arose. In handling this conflict, I encouraged the two nurses to collaborate in this case. In other words, I advised the two nurses to set their original suggestion regarding how the case would be handled aside and subsequently directed them to work together to decide on a common objective. The results to this approach were positive and in fact led to the overall improvement and advancement of the process of care within the health care institution. This collaboration ensured teamwork, encouraged communication, and hence nurses were overly motivated in their work. If such a conflict would arise for a second time, I would opt for the same approach to conflict management. However, there are ways or steps I would take in a bid to improve my comfort level and skill for managing in the future. One of the steps in engaging in dialogue or discussions with employees. Johansen (2012) brings forward the fact that "Nursing leaders and direct care nurses need to engage in dialogues that address conflict management behavior as a first step in creating a healthy work environment" (p. 52). Effective dialogues ensures conflicts are handled effectively as avoiding them would elevate stress levels among nurses as well as among other stakeholders. Secondly, I would ensure regular trainings and seminars where all employees would be trained on how to effectively manage conflicts within the workplace. Subsequently, it would also be important to identify potential conflict areas and implement strategies that would avert any conflicts from

Wednesday, February 5, 2020

Ethnography and participant obsevation Coursework

Ethnography and participant obsevation - Coursework Example A greater proportion of people coming to the store are the female gender indicating that shopping as a chore is more prone to be undertaken by women, and as a family group activity does not happen as an individual activity. Since the door of the store was not an automatic door, the expectation was that assistance would be provided to women with toddlers and the elderly, to gain access to the store by others ahead of them entering the store, by holding the door open for them. However, this was not the case, as the door was held open only once for other people and twice for women with toddlers. Less awareness of the difficulties of others and less concern for that appears to be the culture of people who entered the store during the period of observation. Lengthening the period of observation could have led to the unobtrusive exercise, losing that quality, as people entering the store could have become aware of the observation, and changed their patter of behavior. Literary References D ewalt, K. M. & Dewalt, B. R. (2002). Participant Observation. Walnut Creek, CA: Altamira Press.